User talk:John Stephenson/Archive 7

John Stephenson

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nominations

John, I finally got around to accepting the MC and EC nominations and writing a short statement (one day shy of the deadline). Thank you for trying to move the process forward, and for nominating people, including me.Pat Palmer 01:51, 27 July 2013 (UTC)

Sorry I didn't respond to your notice about my getting nominated to the EC. It went to my spam folder. I really wanted to run! (Chunbum Park 19:53, 8 August 2013 (UTC))

Never mind, next time. :) Actually, that seems to be a real problem with anything CZ-related: every single ballot paper sent in went straight into the email account's spam folder until I set up an explicit filter for them. John Stephenson 19:57, 8 August 2013 (UTC)

John, what is an explicit filter, and how did you set it up? For my continuing education. Are you saying that messages sent via 'E-Mail this user' goes to users' spam? Anthony.Sebastian 20:16, 31 August 2013 (UTC)

I don't know if all e-mails sent via 'E-mail this user' always go into Gmail's spam folder. But certainly, this happened during the election. I went into the Gmail account and there's a link in the settings to 'Filters', which gives you an option to never send e-mail to the spam folder when it satisfies the conditions you've specified. This prevented ballots being labelled spam.

Actually, there may be a more general problem with CZ-related e-mail going to spam folders. I've had three cases recently of account applicants reporting that the e-mail in which they are invited to confirm their address when requesting a CZ account either didn't arrive at all (one case) or ended up in their spam folders (two cases). (I confirmed them manually.) I don't believe there is anything much we can do about this, as it's to do with how their ISPs' servers handle mail. John Stephenson 20:23, 31 August 2013 (UTC)

Can we tell them on the Request Account page to add us to their safe senders list, tell them how for several email clients? Anthony.Sebastian 22:05, 31 August 2013 (UTC)

Yes, that could be worked in there. A briefer be-sure-to-check-your-spam-folder message would also work. John Stephenson 13:03, 1 September 2013 (UTC)

Thanks

Thank you for sorting out Charles Taylor. I had made a real mess of him. --Martin Wyatt 20:30, 11 August 2013 (UTC)