Total quality management

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Revision as of 19:37, 7 April 2011 by imported>Robert Badgett
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In health care quality assurance, total quality management, also called continuous quality management, is "the application of industrial management practice to systematically maintain and improve organization-wide performance. Effectiveness and success are determined and assessed by quantitative quality measures."[1][2]

The Institute of Medicine has addressed this topic.[3]

References