Archive:Ombudsman/Archive 1
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The role of Ombudsman is established by the following articles of the Charter:
Article 28 The Ombudsman shall be nominated by the Combined Councils and appointed by majority Citizen vote at the same time that the Editorial Council elections occur. Any citizen in good standing may be nominated for Ombudsman.
Article 39 An Ombudsman is available to mediate any dispute. Agreements worked out through mediation shall be binding but may be appealed.
Article 40 Whenever possible, disputes shall be settled informally at the lowest possible level by subject matter Editors. Specifically, the following shall apply:
1.Any party involved in a dispute may contact the Ombudsman for assistance in dispute resolution.
2.When a formal decision is necessary or demanded, the Ombudsman shall facilitate the presentation of the issue to the appropriate body — Editorial Council for content disputes, Management Council for disputes involving violation of the rules.
3.All Citizens shall have the right to a fair hearing, which shall include, but not necessarily be limited to, the following: the opportunity to present one's case in one's defense, the right to be heard by a fair and unprejudiced body, the right to have others offer testimony on one's behalf.
4.The Editorial Council and the Management Council may impose sanctions that result in blocking a citizen's access to Citizendium, removing or altering content, or terminating the citizen. The Management Council and Editorial Council may from time to time devise additional sanctions as appropriate.
5.Citizens shall not have arbitrary or excessive sanctions imposed upon them.
Article 44 The Management Council shall create a procedure allowing for dispute resolution to be heard privately. Privately heard disputes forfeit their right to appeal on technical grounds, although an appeal will still be possible upon discovery of new information.
•In some cases, either at the discretion of the adjudicating council or at the request of a disputant, part of a public dispute resolution process may be removed from public view. Such an exception shall require public justification by the Ombudsman.