User:Rosanne D'Ausilio: Difference between revisions

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;Education
;Education
*Ph.D. 1996, California Coast University, Santa Ana, CA
*Ph.D. 1996, California Coast University, Santa Ana, CA

Latest revision as of 04:39, 22 November 2023


The account of this former contributor was not re-activated after the server upgrade of March 2022.


Education
  • Ph.D. 1996, California Coast University, Santa Ana, CA
Publications
  1. Wake Up Your Call Center: Humanize Your Interaction Hub, in its 4th edition
  2. Customer Service and The Human Experience
  3. Lay Your Cards on the Table: 52 Ways to Stack Your Personal Deck (includes 32 card deck)
  4. How to Kick Your Customer Service Up A Notch: 101 Insider Tips

As well, I am the author of numerous articles and a column for an online magazine.

Websites
You can add yourself to the author workgroups of your choosing. They will show up just below. To do that, just go to CZ:Discipline Workgroups and follow the directions.
You can remove this template message (it will look like {{czcategories}} when you edit this page) whenever you no longer need it.